At the Public Service Commission of South Carolina, we’re dedicated to providing fairness and satisfaction to all residents of the state. We do this through the proper regulation of our fair state’s public utilities, including handling utility company complaints and public utility records.
This all sounds logical, but how exactly does it work? Let’s go over the need for public utility commissions like ours in every state, plus how we serve the public and ensure fairness.
Ensuring Regulatory Balance
If you read the official language for any public service commission, the primary goal will sound something like this: “To ensure regulatory balance between regulated companies and consumers to provide safe, adequate and reliable services at rates that are equitable and economical.”
Now let’s translate a bit. Firstly, understanding the meaning here requires a bit of an explanation when it comes to monopolies, which are generally frowned upon in our economy – but in the world of utilities, they’re necessary. Power grids are absolutely gigantic, and require a massive amount of infrastructure to ensure all the residents of a given state are provided with water, power and other utilities at all times. Having numerous power grids in town would only complicate this, hence the need for monopolies in this industry that control the market.
That doesn’t mean these companies simply have carte blanche, however – they still require regulation, and that’s where we come in. We oversee these monopolies, checking them from taking self-serving measures instead of those that actively serve consumers.
Serving the Public
At all times, public utility commissions are ensuring all residents in the state are provided with utility services at fair rates. This is a simplification, of course – the actual details of doing this can vary pretty widely. We ensure transparency in decision-making at the highest levels of utility companies, including important tax areas.
For more on what public utility commissions do and why they’re necessary, or to learn about any of our utility services, speak to the staff at Public Service Commission of South Carolina today.